Shipping policy

At Laced Up, we pride ourselves on getting your order to you quickly and securely. Below is our standard shipping policy for all online purchases.

Processing Time

Orders are typically processed and shipped within 1 business day of purchase.

Orders placed after business hours or on weekends/holidays will begin processing the next business day.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Origins

To ensure the fastest delivery, orders may be fulfilled from any of our Laced Up locations across New York and New Jersey.

If your order contains multiple items, they may ship separately from different locations. You will receive tracking updates for each package.

Shipping Methods & Delivery Times

Standard shipping within the continental U.S. typically takes 2–5 business days after dispatch.

Expedited options (2-day or overnight) are available at checkout.

Delivery times are estimates and may vary based on carrier delays, weather, or holiday volume.

Shipping Costs

Shipping rates are calculated at checkout based on your location and selected shipping method.

We occasionally offer free shipping promotions; any applicable discount will be applied automatically at checkout.

Order Tracking

Once your order ships, you’ll receive an email with tracking information.

You can also log into your account on our website to view real-time updates.

Lost, Stolen, or Damaged Packages

Laced Up is not responsible for packages lost or stolen after delivery is confirmed by the carrier.

If your order arrives damaged, please contact our support team within 48 hours of delivery with photos so we can help resolve the issue.

International Shipping

We do Ship internationally.

Contact Us

If you have any questions or concerns about your order, please reach out to our support team at customersupport@lacedup.com or through our Contact Us page.