Off White x Air Jordan Retro 5 (Sail)
Authenticity is the foundation of our business, and every item we sell is inspected by our expert team. Our authenticators are the most experienced and highly trained in the business. In addition, we source our products only from trusted suppliers.
Standard: 2-4 Business Days
Express: 2-3 Business Days
Overnight: 1 Business Day
Standard: 4-10 Business Days
Express via UPS: 2-4 Business Days
Standard via UPS: 4 - 10 Business days
*** COVID -19 RESPONSE ***
We have implemented strict protocols to protect our team and customers, specifically informed by guidance as provided by the CDC. Your orders will be safely packed and shipped.
Our goal is to provide a smooth shopping experience, Ice Out NY ships orders every business day, Monday through Friday. That means your purchase will be in the mail within two business day after the payment is confirmed.
Tracking & Insurance
After you place your order, we will get ready and ship your package in 48 hours. You'll receive tracking information via SMS text and/or e-mail. All shipments are insured. Please allow 4-8 weeks for the production of your custom orders. Your custom pendants need time to craft and test; you'll see it's worth waiting for when you receive it. We will send you an email as soon as your purchase is completed. After the packaging, we will ship it with the shipping option you chose at the checkout.
All sales with Laced Up are final.
If you have any questions or concerns with regard to sizing or condition of a specific product on our site, please contact us before purchasing.